Important notice: Buyer’s use of any services or resources provided by Supplier, including this website and, if applicable, a separate NDA signed by Supplier for the Buyer, denotes Buyer’s complete agreement with and acceptance of these terms and conditions.
Geographic statement: Aim2Assist is a United States based company trading in several countries throughout the world with local freelance or full time Virtual Assistants in the United States only.
Our service and these Terms and Conditions shall be governed by and construed in accordance with the laws of The United States and the parties hereby submit to the exclusive jurisdiction of the U.S. courts.
Regardless of currency, all invoices and payable charges for our service originate from the U.S. and, as such, we are a U.S. based company trading in the U.S. for tax purposes.
1 DEFINITIONS
1.1 “Buyer” means the individual or organization who buys or agrees to buy the Services from the Supplier
1.2 “Consumer” shall have the meaning ascribed in section 12 of the Unfair Contract Terms Act 1977;
1.3 “Contract”, “Agreement”, “Service Agreement” means the contract between the Supplier and the Buyer for the provision of Services incorporating these Terms and Conditions;
1.4 “Services” means the services that the Buyer agrees to buy from the Supplier;
1.5 “Supplier” means Aim2Assist of 12074 Chaucer Avenue, Daphne, Alabama 36526, U.S. that owns and operates aim2assist.com.;
1.6 “Terms and Conditions” means the terms and conditions for the provision of Services set out in this agreement and any special terms and conditions agreed in writing by the Supplier;
1.7 “Website” means aim2assist.com and any subdomains of these.
1.8 “Bill date” means the first day of each month.
1.9 “Signup form” means the online web page where the initial service inquiry originated.
1.10 “Abuse” means, but not limited to, harassment, belittling, bullying, aggression, passive aggression, manipulation, sexual, inappropriate comments, hyper micromanaging, gaslighting, inability to accept feedback, disrespect, shouting, swearing, threatening, intimidation, humiliation.
1.11 “Subcontractor” means the independent contractor contracted by Aim2Assist to support the Buyer.
2 CONDITIONS
2.1 Nothing in these Terms and Conditions shall affect the Buyer’s statutory rights when buying as a Consumer.
2.2 These Terms and Conditions shall apply to all contracts for the provision of Services by the Supplier to the Buyer and shall prevail over any other documentation, contract, or communication from the Supplier or Buyer.
2.3 These Terms and Conditions shall be updated periodically with written notice to the Supplier.
2.4 Any complaints should be addressed to the Supplier’s address stated in clause 1.5.
2.5 Any special conditions applying to the provision of the Services are set out in the Schedule to this agreement.
2.6 Nothing in these Terms and Conditions shall be taken to confer any rights under the Contracts (Rights of Third Parties) Act 1999.
3 ORDERING
3.1 All orders for Services shall be deemed to be an offer by the Buyer to purchase Services pursuant to these Terms and Conditions and are subject to acceptance by the Supplier. The Supplier may choose not to accept an order for any reason.
4 PRICE AND PAYMENT
4.0 The price of the Services shall be that stipulated in the Virtual Assistant Services Contract, including stipulations for plan upgrades and downgrades, verbal or written.
4.0.a Plan downgrades are subject to a 30-day written notice submitted on the 1st day of the month; plan downgrades submitted after the 1st of the month will be effective on the 1st day of the following month. Plan upgrades may take effect at clients discretion.
4.1 Payment of the monthly subscription price must be made monthly by credit or debit card, or Direct Deposit via Bill.com, Gusto, Routable or wire transfer. Payment must be made without deduction or set-off.
4.2 Where applicable, if any payment is not paid by the 5th of the month or any payment is rejected or refused, the amount owing will be treated as overdue and the Supplier will be entitled immediately to cease or suspend the provision of the relevant Service until payment has been received.
4.3 Where applicable, the Supplier shall be entitled to charge interest daily on overdue invoices from the date when payment becomes due until the date of payment at a rate of 0.5%, compounded daily, beginning on the 6th day of the month.
4.4 The Supplier reserves the right to refer unpaid and overdue invoices to an accredited debt collector of the Supplier’s choosing, which may incur additional fees.
4.5 Subscription fees are taken on the Buyer’s Bill date on the first of each month.
4.6 Fees for additional work requested by the Buyer are due prior to any additional work commencing and can be made via credit or debit card or Direct Debit.
4.7 Refunds are available solely at the discretion of the Supplier.
5 PERFORMANCE AND TERMINATION
5.1 The Supplier shall perform the Services with reasonable skill and care. However, the Supplier does not guarantee that the Services will be uninterrupted, secure or error-free or that any data generated, stored, transmitted or used via or in connection with the Services will be complete, accurate, secure, up to date, received or delivered correctly or at all. The Supplier may have to suspend the Services for repair, maintenance or improvement. If so, the Supplier will restore them as quickly as is reasonably possible.
5.2 The Services are subject to an initial contract period of one month and shall continue thereafter on a rolling one month contract unless and until terminated in accordance with clauses 5.3 and 5.4.
5.3 Subject to clause 5.2, either party may terminate this agreement (as regards some or all of the Services) at any time for any reason by giving notice to the other on the first day of the month with 30 days prior written notice. Notices to terminate this agreement received after the first day of the month will dissolve the agreement on the last day of the following month. Any payment due remains payable. Should the account be terminated by the Buyer, account information will be required for account security purposes. After the end of the paid-for period, the Buyer will have no further access to the account and all data relating to the Buyer may be deleted within one month.
5.4 The Supplier may terminate this agreement (as regards some or all of the Services) or suspend some or all of the Services immediately on written notice if the Buyer breaches any term of this agreement, and any payment due remains payable and, if already paid, will be non-refundable.
5.4.a. The Supplier may terminate the virtual assistant services agreement immediately upon written notice if the Buyer is accused of Abuse with substantiating proof. Aim2Assist strictly enforces a zero tolerance policy on abusive behavior.
5.5 The Supplier may terminate this agreement (as regards some or all of the Services) or suspend some or all of the Services should the Buyer become financially insolvent.
5.6 The Buyer may not use the Supplier’s service to arrange or in relation to any illegal or immoral activity.
5.7 The Buyer agrees that the Supplier will use vetted, interviewed and approved freelance Virtual Assistants to fulfil the Buyer’s workload, task and project requirements.
6 RIGHTS OF SUPPLIER
6.1 The Supplier reserves the right to periodically update any prices shown on the Website, which cannot be guaranteed for any period of time. The Supplier shall make every effort to ensure any prices shown are correct at the point at which the Buyer places an order.
6.2 If the Supplier updates the price paid by an existing Buyer, notice shall be provided to the email address held on record for the account no less than 15 days prior to the change taking effect.
6.3 The Supplier reserves the right to withdraw the Services from the Website at any time.
6.4 The Supplier shall not be liable to anyone for withdrawing the Services from the Website or for refusing to process an order.
6.5 The Supplier may assign their rights to a third party after giving 30 days notice to the Buyer via their account.
7 AGE OF CONSENT
7.1 Where the Services provided involve the purchase of articles which may only be purchased by persons of a certain age the Buyer will be asked when placing the order to declare that they are of the appropriate legal age to purchase the articles.
7.2 If the Supplier discovers that the Buyer is not legally entitled to order certain Services or articles, the Supplier shall be entitled to cancel the order immediately, without notice.
8 CANCELLATION WHEN BUYING AS A CONSUMER
If purchasing as a Consumer the Buyer has the right to cancel the Contract, by notice in writing, at any time before three working days has passed from the day after the Contract was fully executed. If, however, the Supplier starts to perform its side of the Contract with the agreement of the Buyer before the Buyer exercises this right to cancel, the right to cancel is lost.
9 LIMITATION OF LIABILITY
9.1 Except as may be implied by law where the Buyer is dealing as a Consumer, in the event of any breach of these Terms and Conditions by the Supplier the remedies of the Buyer shall be limited to damages, which shall in no circumstances exceed the aggregate regular monthly subscription price of the Services paid by the Buyer and the Supplier shall under no circumstances be liable for any indirect, incidental or consequential loss or damage whatever.
9.2 Nothing in these Terms and Conditions shall exclude or limit the liability of the Supplier for death or personal injury resulting from the negligence of the Supplier or that of the Suppliers agents or employees.
9.3 To the extent permitted by law, the Supplier shall not be liable to the Buyer save as expressly provided for in this agreement and shall have no other obligations, duties or liabilities whatsoever in contract, tort or otherwise to the customer.
9.3a The Supplier will not be responsible for any damages the Buyer’s business may suffer.
9.3b The Supplier makes no warranties of any kind, expressed or implied for the services provided.
9.3c The Supplier disclaims any warranty or merchantability or fitness for a particular purpose.
10 WAIVER
No waiver by the Supplier (whether express or implied) in enforcing any of its rights under this agreement shall prejudice its rights to do so in the future.
11 FORCE MAJEURE
The Supplier shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, flood or failure of any communications, telecommunications or computer system, and the Supplier shall be entitled to a reasonable extension of its obligations.
12 SEVERANCE
If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid illegal or unenforceable provision eliminated.
13 CHANGES TO TERMS AND CONDITIONS
13.1 Monthly renewal of the Services will be subject to the Supplier’s current Terms and Conditions.
13.2 The Supplier shall be entitled to alter the price of the Services provided at any time. Price changes will take effect in the next billing due, providing 15 business days’ notice has been provided within the Buyer’s account.
14 GOVERNING LAW AND JURISDICTION
These Terms and Conditions shall be governed by and construed in accordance with the law of The United States and the parties hereby submit to the exclusive jurisdiction of the U.S. courts.
15 NON-HIRE PROVISION
During the term of the Agreement and for a period of two years following termination of service, the Buyer shall not, directly or indirectly, hire, solicit, or encourage to leave the Supplier’s employment, any employee, consultant, contractor, or subcontractor of the Supplier who has performed work under this Agreement. Noncompliance by the Buyer of this Non-Hire Provision constitutes a breach of the Service Agreement and may result in legal action against the Buyer.
16 CONTRACT BUYOUT
Contract Buyout of subcontractor is at the sole discretion of Aim2Assist LLC.
SCHEDULE
Special Conditions
1 The Supplier acts as an agent when arranging services for the Buyer.
2 The Supplier operates a vetting procedure for all services arranged for the Buyer – however the Supplier cannot guarantee the quality of the services arranged as an agent. The Buyer may need to agree to the terms and conditions of the external supplier in order for the services to be arranged.
3 The Buyer acknowledges that in order to arrange for the provision of products and services for the Buyer, it may be necessary for the Supplier to provide a third party with the Buyer’s details.
4 The Supplier may contact the Buyer by online customer portal, email and post – the Buyer can request that contact from the Supplier via a specific means ceases by contacting us to request this on (800) 742-8006.
5 The Buyer will notify the Supplier immediately if the security of their account has been compromised or if an authorized person leaves their employment.
6 The Buyer is granted a non-exclusive license to access the Supplier’s software and systems on the Supplier’s servers – all intellectual property remains that of the Supplier.
7 The Supplier will not be able to complete tasks that involve the installation or use of specialist software at their end, unless agreed in advance. Buyer agrees to incur expenses of all such specialized software and any supplies required to perform such specialized tasks.
8 The service does not include any international phone calls made by the Supplier on the Buyer’s behalf.
REFUND POLICY
Refunds will be given at the sole discretion of Aim2Assist LLC
PRIVACY STATEMENT
Aim2Assist LLC is committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of the data protection legislation in the U.S.
Aim2Assist provides services that allow Job Seekers to submit resumes and apply for jobs, and Employers and Recruiters to advertise their jobs and search for candidates using the Internet. The following are the terms and conditions for Aim2Assist’s products and services.
Aim2Assist LLC
12074 Chaucer Avenue
Daphne, AL 36526
Aim2Assist LLC (“Aim2Assist, “we” or “us”) has created this privacy statement in order to demonstrate our firm commitment to the privacy of our visitors and users (“Users or “you”). We give our best effort to ensure that the information that you submit to us remains private, and that information is utilized only for the purposes described herein. The following discloses our information gathering, use, and dissemination practices for Aim2Assist, as well as the rights and options available to our Users related to this information. Through access of or use of any of our services, you acknowledge that you have read and understand this Privacy Policy.
What information and personal information is being collected?
You provide personal information when you communicate with us by email, form, or online chat. We may also gather information about how you use and access our website and services (“Products and Services”), including your IP address, browser and other system information. We use the information that you provide to us to provide our services to you, to improve your online experience, to provide service and support, to send you information that we think may be useful to you, and for aggregate information about our site visitors.
Cookies
Our site uses “Cookies” to keep track of your site visit and to ensure that your experience is interactive. We use Cookies to deliver content specific to your interests and your searches in order to give you a unique experience on Aim2Assist properties. In addition to various other purposes, we also utilize Cookies to save your password so you don’t have to re-enter it each time you visit our site. You may disable some Cookies through privacy settings in your browser. Please note that Aim2Assist websites may not work properly for you if you have cookies disabled. Cookies do not pose a security risk to your computer.
Newsletter
Aim2Assist offers a blog newsletter for those who subscribe to the Aim2Assist newsletter. We ask for the user’s email address to distribute the newsletter, and you may choose not to receive the email newsletter at anytime through a user specific link you are provided upon sign up and subsequent receipt of the newsletter.
Email Alerts
Users of our website or our hosted sites may subscribe to email alerts. These automated emails notify Users when new jobs become available at a company using our services (“Client Company”). Upon submitting your email and email alert parameters you become a subscriber (“Subscriber”) to these notifications. As a Subscriber, if you no longer wish to receive these automated email alerts, you may unsubscribe or change your email preferences at any time through the link in the emails. You may also contact us and we will remove your information within a reasonable time.
Talent Community
Unless otherwise specified, when you submit your personal information to the Talent Community widget (“Talent Community”), Aim2Assist collects and stores this information solely for the purpose of allowing the Client Company to communicate with you about current and future employment opportunities. If you no longer wish to receive communications or wish to update or have your information deleted, you may also contact us and we will remove your information within a reasonable time after notifying the Client Company.
Applications
When you apply to a particular job, you submit your personal information to Aim2Assist CRM for access by the particular Client Company to which you applied. In some cases, you will be directed to a separately hosted third party application used by the Client Company. Your use of these tools and their use of your information are governed by the privacy policies of these third party websites or services.
Sharing of Information to Third Parties
In the event of a sale, merger, consolidation, or acquisition, any acquirer will be subject to our obligations under this Privacy Policy.
Our Clients’ Use of Your Information
We also collect information from Users of our Products and Services, including career sites and websites, that we host for the purposes of gathering this information for the Client Company who uses our platform for recruiting and/or website hosting purposes. The collection of this information is typically associated with a job application or submission of a resume and contact information related to communication about current or future job opportunities. Your data may be retained so you may be considered for future opportunities. You may contact the Client Company directly to update your information. If you have previously submitted information via a Aim2Assist Site and wish to update or have it deleted, please contact us at support@aim2assist.com.
Third Party Services
On behalf of a Client Company, Aim2Assist may pass information to a third party technology provider used by the Client Company. Aim2Assist will notify you when this information is being stored and collected by a third party or you will be redirected to a new browser tab or window. Your use of these tools and their use of your information are governed by the privacy policies of these third party websites or services. Aim2Assist uses web analytic tools including Google Analytics to collect information and data regarding how Users interact with our websites, including IP information, browser information, pages you visited, time you spend on the site and the referring site or source of your visit. This information is collected in aggregate and is used to improve our Products and Services and the experience of our users and visitors. This information does not include your personal information such as name or contact information. The information collected may be stored as a Cookie (see “Cookies” in previous section) and the information is collected and managed according to their individual privacy policies. Aim2Assist also uses cookies and other web tracking for the purpose of technology partnerships and lead referrals, for discontinuation or removal of this tracking, please contact us at support@aim2assist.com.
Social Media Features and Applications
Our platform may include social media widgets or tools, such as Single Sign On, The “Facebook Like” button, “Share” buttons or similar features (“Social Media Tools”). Your use of these Social Media Tools are governed by the privacy policies of these third party websites or services.
Law Enforcement and Legal Requirements
We may disclose personal information to meet legal requirements, for court or other legal proceedings or to respond to lawful requests by public authorities or law enforcement requirements that we deem necessary or appropriate.
Links
The Aim2Assist web site contains links to other sites through our advertisers and our resources for job seekers and employers. Aim2Assist is not responsible for the privacy practices or the content of such web sites and web pages that are not part of the Aim2Assist site. We encourage you to be aware when you are leaving our website or hosted platform and to review the privacy policies for each website and service.
Feedback
You may contact us with any questions about the security or retention of your personal data. We appreciate the opportunity to hear from you, and we review all of your comments. All feedback that is submitted to us becomes the property of Aim2Assist, and we may utilize it for other purposes, including, but not limited to, marketing. Personal information submitted via this email address will be used exclusively for the purposes of contacting the User for support services or communications related to the feedback.
If you have any questions about the security or retention of your personal data, you can contact us at support@aim2assist.com.
Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control.
Statement Changes
Any changes to our privacy statement will be posted on this page of our website.