One of your most valuable tools are your words. Great leaders say these words everyday to better hone their communication skills. Start everyday planning to say each of these things to at least one person, and watch the results –
“This is the situation.”
People feel safer when they feel like they know what’s going on. It’s likely they’ll find out anyway, or worse, fill in the gaps with assumptions.
“Here is the plan.”
A good leader leads. Make sound decisions and stand behind them.
“What do you need?”
People need to be valued on personal and professional levels, and feel that you want them to succeed.
“Tell me more.”
It lets people know you’re more interested in finding good answers than hearing yourself speak.
“Remember our values.”
It’s impossible to shadow every person making decisions that affect your organization, but you can remind them to make choices that the rest of the team will be proud of.
“I trust you.”
Show you trust their integrity, judgment, confidence and passion. Ensure they understand how much you depend on them.
“You can count on me.”
Tell them you’ve got their back, and then work tirelessly to fulfill the promises you make.
“We can do better.”
Leadership often means pushing your team to a higher standard than they might set for themselves. Hold those responsible accountable when things turn out subpar, even when that turns out to be you.
“Let’s celebrate!”
Celebrate your wins, both large and small. This can mean parties and bonuses, but just as important is to openly acknowledge their great work and congratulate them on their milestones.
Your words are a window into your vision, your values and your abilities. So, whether you’re running a giant organization or just trying to herd a group toward a certain outcome, there are messages you need to communicate constantly in order to lead effectively.
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